Question: What’s your personal philosophy about quality?
Answer: It’s simple.
1. Do it right the first time.
2. Quality cannot be inspected into the product. It is built in.
3. Give the customers what they pay for.

Question: How does Rose’s QA program work?
Answer: We comply with all
necessary ASME sections, and are authorized to use the “U” and “R” stamps and just recently received authorization to use the “S” stamp during successful completion of our triennial review by ASME. The ASME requirements are part of our QA manual, which is readily available to our customers. Our manual may be modified for other work, such as the American Welding Society practices and procedures, welder qualification and NDE practices.

Question: How effective is the company’s QA?
Answer: Our work is not the type that is readily tracked by statistical methods. However, we believe that we are very successful in providing the product that our customer has paid for.

Question: What about incorporating a customer’s quality standards?
Answer: If they have a particular need, we’ll incorporate it.

Question: How dynamic is Rose’s quality program?
Answer: Here, it’s a combination of weld engineering, quality assurance and quality control. We work together to assure that our work always meets or exceeds applicable standards and the requirements of our customer. That starts with estimating and planning, extends to work in process and ends with delivery to the customer. I have the authority and organizational freedom to identify and resolve problems. That includes stopping work when I have to.

Question: Does QA save customers time and money?
Answer: It’s a bit subjective. Our commitment is to create the product our customers pay for. Certainly, if we see where changes in the design or fabrication would save time and money, we’ll tell our customer.